Travel Field Specialist

Location: Remote

Employment: Full time

Position Overview:

ROMTech is looking for a passionate, self-driven Travel Field Specialist to join our growing team. The Travel Field Specialist will be responsible for delivering and training our local partners and patients on the correct use of our device. The Travel Field Specialist will travel to patients’ homes and set up their devices for use and answer any questions they may have. Traveling from one patient’s home to the next will occur on a daily basis and mileage reimbursement will apply. We are looking for candidates that have a strong ability to be self-sufficient and work independently, with a strong sense of urgency and ownership over their work. Candidates should also have excellent communication and organizational skills, with attention to detail.

This opportunity is for our Traveling Field Specialist position and therefore requires remote travel, which may include weeks of consecutive travel, including weekends, and may also include multiple site visits on a monthly basis. The Travel Field Specialist must be based within a commutable distance (1 hour or less) of one of our servicing territories. We require all new Field Specialist to travel to HQ in Brookfield CT for their first week for hands-on training.

Duties & Responsibilities:

  • Train clinicians, medical distributors, and patients on the use of our devices across all company service lines.
  • Assist with technical and non-technical questions, including hands-on patient interaction. 
  • Educate patients on how to use our medical device and accessories. 
  • Ensure complete documentation of all patient delivery and onboardings.
  • Schedule and onboard patient in a timely manner to meet defined delivery time windows and protocols.
  • Responsible for all patient outreach and documentation. 
  • Manage inventory and complete weekly inventory counts. 
  • Assemble and disassemble equipment, including receiving equipment orders and shipping equipment. 
  • Perform quality assurance testing for equipment and manage all broken and defective equipment. 
  • Perform service calls to clinicians, medical distributors, and patients to troubleshoot or swap out equipment. 
  • Responsible for booking travel.
  • Attend and participate in client demos alongside sales team members. 
  • Collect data to support companies clinical research initiatives.

Qualifications & Requirements:

  • Overnight travel Nationally required, including consecutive weeks of travel, weekends, and multiple site visits.
  • Ability to drive up to 75% of the time. 
  • Proficient computer skills, including Office 365. 
  • Self-directed with the ability to work without supervision. 
  • Excellent written and verbal communication skills. 
  • Ability to multitask, prioritize, and manage time efficiently. 
  • Must have a valid driver’s license and a reliable source of transportation. 
  • Ability to lift 75 lbs. 
  • Experience in a healthcare setting a plus.
  • Flexibility to start quickly. 

ROMTech is an expanding company with vast growth over the past few years. This position is unique as it offers scalability since this division only promotes from within. Candidates looking for career growth and opportunity are encouraged to apply!

In addition to the skills and competencies described above, we seek candidates who are go-getters, great communicators, and overall high achievers. This is an immediate, full-time opportunity with potential for regional or national responsibility as we are growing rapidly. We are looking for ambitious, driven, and flexible individuals to join us. Recent graduates welcome!

Candidates must be able to pass a pre-employment drug test, criminal background check and Motor Vehicle Records (MVR) check.

Qualified candidates, please respond and include:

  • An up-to-date resume.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for extended periods of time, walk, crouch and lift and/or move up to 75 pounds and use hands to operate a computer and other office equipment. The employee is frequently required to reach with hands and arms, talk, and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.

We are an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.