Location: Canfield, OH
Employment: Full-time
Position Overview: Canfield Medical Supply and Service, LLC (owned and operated by ROMTech) is now looking for an Office Manager for our Canfield, OH location. Canfield Medical Supply and Service, LLC., is a durable medical equipment company (DME), and the Office Manager position will oversee its daily operations. The Office Manager is a pivotal position as it works directly with customers, physician offices, Medicare, Medicaid, Passport Waiver, and other healthcare payers. Our ideal incumbent is a highly dependable and professional individual with the ability to multi-task in a fast-paced environment.
Responsibilities:
- Handle all retail sales and customer interactions.
- Complete all bookkeeping for transactions for both organizations and/or individuals.
- Diligently complete administrative tasks including, but not limited to bids/quotes submissions, answering phones, scheduling appointments, and maintaining records.
- Manage the office budgets with the use of software such as Excel, QuickBooks.
- Utilize DME-related technology and software for inventory, billing, and customer management.
- Coordinate with suppliers and vendors to ensure timely delivery of medical equipment.
Requirements:
- 4+ years of supervising a team in a professional setting.
- Successful tenure in an office organization or non-specialized business operations.
- Ability to effectively convey information both verbally and in writing.
- Medical billing experience with Medicare, Medicaid, and Waiver required.
- Proven ability to organize workload, processes, physical objects and spaces.
- Experience ordering and maintaining documents according to a predetermined system.
- Experience managing the day-to-day operations of an office, such as opening/closing, supervising office personnel, inventory management, distribution, and customer service.
- Must possess excellent phone etiquette.
- Ability to train and develop team members.
- Familiarity with electronic health record (EHR) systems and medical billing software (Brightree, preferred).
- Ability to sit at a computer terminal for an extended period.
- Moderate noise (i.e., phone calls, online meetings, computer audio).
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Regular, predictable attendance is required.
- Must have the ability to lift/maneuver up to 70lbs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing [email protected].
We are an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.