Location: Clearwater, FL
Employment: Full-time
Position Overview: ROMTech is now looking for a Florida State Licensed Physical Therapist Assistant to join our team as a Patient Monitoring Assistant. The Patient Monitoring Assistant will remotely monitor patients, via audio/visual technology, while the patient is using our medical device, the PortableConnect and other related devices. This is a key position to ensure patients have a safe and positive experience while fully complying with their prescribed treatment plan, in order to achieve optimal health outcomes. This is a full-time, onsite opportunity at our newest location in Clearwater. This is a 24/7 environment.
Please note: Candidates must be licensed in good standing in the State of Florida (additional states a plus) and commit to pursue licensure in all applicable states.
Responsibilities:
- Licensure Compliance: Maintain active licensure requirements in all applicable states or commit to pursue licensure in all applicable states.
- Clinical Support: Ensure compliance with clinical direction from Licensed Physical Therapists.
- Patient Support: Use clinical expertise to respond to patient inquiries and concerns in a reassuring and empathetic manner as it relates to their ongoing progress with their prescribed treatment plan.
- Proactive mitigation: Monitor, anticipate and mitigate potential disruptions to patient monitoring workflows to ensure they are fast and accurate.
- Data Tracking and Reporting: Maintain accurate records of patient interactions and progress in compliance with company policies.
- Patient Education and Support: Educate patients on the benefits and importance of the prescribed medical device and provide motivational counseling that generates excitement and commitment to its consistent use.
- Interdepartmental Coordination: Establish, monitor, and maintain key performance metrics that would be in alignment with other departments’ metrics, and participate in recurring meetings with those departments to ensure operational success at a patient level.
Requirements:
- Graduate of an accredited Physical Therapist Assistant program; licensed in Florida.
- 1+ years of direct patient care experience (required); telehealth and Medicare experience preferred.
- Strong communication and interpersonal skills; empathetic and customer-focused.
- Familiarity with HIPAA, DME products, healthcare regulations, and insurance processes.
- Proficient with telemetry equipment, EHRs, CRM tools, healthcare tech, and MS Office.
- Solution-oriented mindset with adaptability to regulatory and policy changes.
- Collaborative team player with strong problem-solving and organizational skills.
- Ability to sit at a computer terminal for an extended period.
- Moderate noise (i.e., phone calls, online meetings, computer audio).
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Regular, predictable attendance is required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing [email protected].
We are an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.