Quality Control, Standards Manager

Location: Clearwater, FL

Employment: Full-time

Position Overview:

ROMTech is redefining post-surgical recovery through innovative, remote rehabilitation technology. As our Standards Manager, you will be the owner, gatekeeper, and subject matter expert of all internal documentation—ensuring that every policy, procedure, and SOP is clear, accessible, and aligned with our mission of quality and scalability.

This role sits at the intersection of documentation, training, and compliance. You’ll manage the digital documentation repository, enforce writing standards, review submissions for clarity and structure, and occasionally create content yourself. Ultimately, you’ll ensure that all internal documents communicate across all, are well-organized by category, and serve as trusted references for teams across the organization.

This is a fulltime position based onsite, Monday-Friday at our Clearwater, FL Corporate Office.

Responsibilities:

Documentation Ownership & Governance

  • Serve as the system administrator for the electronic document control system (user roles, access management, job codes, and training assignments).
  • Maintain and continuously improve the central repository for all internal documentation (policies, SOPs, procedures, templates, etc.)
  • Ensure all documents are version-controlled, categorized appropriately, and accessible to the correct teams.
  • Implement and enforce documentation standards—clear formatting, naming conventions, consistent tone, and compliance with reading-level expectations.

Review, Writing & Editing

  • Review all submitted documentation for clarity, structure, and alignment to company writing standards.
  • Edit documents to simplify language, remove ambiguity, and improve usability.
  • Write or co-author key documents when needed in collaboration with subject matter experts.
  • Partner with Training to ensure documentation supports onboarding, compliance, and continuous improvement.

Audit, Compliance & Support

  • Ensure documentation and training records are always up to date and audit-ready.
  • Support regulatory inspections and internal audits through document access and traceability.
  • Facilitate the document change process across all ROMTech business units (ROMTech, ROMTherapy, HealthROM).
  • Review, scan, and file quality records such as DHRs, training records, and audit findings.
  • Identify and implement opportunities for process improvement within documentation and standards systems.

Success Metrics

  • 100% of internal documentation adheres to standard format and readability guidelines.
  • All documents are current, version-controlled, and properly categorized in the system.
  • Reduced internal confusion and rework due to improved clarity of policies and SOPs.
  • Timely execution and traceability of documentation during audits and compliance reviews.
  • Positive feedback from departments relying on documentation to execute workflows.

Skills & Abilities:

  • Strong writing and editing skills with demonstrated ability to read, write, and translate complex technical and procedural documents into clear, concise language that is easily understood by individuals across all experience levels.
  • Exceptional documentation skills, with a strong attention to detail and accuracy in transcribing, organizing, and maintaining records.
  • Proven experience in a librarian-style role, emphasizing structured documentation, information management, and translation of standards into accessible formats for cross-functional teams.
  • Skilled in creating user-friendly guides, SOPs, and training materials that support quality control initiatives and ensure compliance with internal and external standards.
  • Detail-oriented with high organizational discipline and consistency in managing version control, formatting, and taxonomy.
  • Experienced in document management systems and learning management platforms.
  • Knowledge of regulatory documentation practices, quality systems, and audit preparation.
  • Collaborative mindset with experience working cross-functionally with Quality, Training, Operations, and Compliance.
  • Proficient in AI tools and prompt engineering to enhance productivity, clarity, and document management.

Requirements:

  • 4–7 years of experience in documentation control, content governance, or quality systems—preferably in healthcare, medical device, or regulated industries.
  • Experience owning or administering document control systems and training platforms.
  • Familiarity with ISO, FDA, or similar regulatory frameworks preferred.
  • Strong understanding of audit readiness and compliance documentation best practices.
  • (Bonus) Experience in healthcare, MedTech, or regulated environments.
  • Ability to sit at a computer terminal for an extended period. 
  • Moderate noise (i.e., phone calls, online meetings, computer audio) 
  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. 
  • Specific vision abilities required by this job include close vision requirements due to computer work. 
  • Regular, predictable attendance is required. 

If this sounds like an exciting opportunity to embark on in the next chapter of your career, apply today!

We are an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.