Manager, Infrastructure & Operations

About the Position:

ROMTech is now seeking a Manager, Infrastructure & Operations to represent the Information Technology department at our headquarters in Brookfield, CT. The Manager, Infrastructure & Operations will be responsible for our cloud infrastructure consolidation and ongoing outsourced operation.  The Manager, Manager, Infrastructure & Operations will also be responsible for implementation of our enterprise SIEM tool and other security layer controls including Zero Trust solutions for ROMTech.  The individual must learn and understand the vision as it relates to technical, departmental, segment, and organizational strategy and operating objectives, including their linkages to related areas. The Manager, Infrastructure & Operations will make decisions regarding their own work methods, occasionally in ambiguous situations. Responsibilities include consolidation of cloud infrastructure, provisioning, and configuration on multi-cloud environment (AWS and Azure) as well as management of managed services solutions in the areas of security and operations.

Duties & Responsibilities:

  • Manage private and public infrastructure projects from inception to successful completion
  • Manage multiple projects at a time with an eye on managing the technical layers and synergies of each as it relates to the digital transformation roadmap
  • Manage AWS applications and services including:
    • Planning and designing the cloud infrastructure with AWS
    • Maintaining and deploying the cloud applications
    • Troubleshooting and resolving issues with the cloud infrastructure
    • Developing new cloud-based solutions
  • Secure Access Service Edge components and best practices
  • Security Information and Event Management components and best practices
  • Ensure the day-to-day infrastructure operations meet performance expectations across the organization
  • Report on project milestones and budgets
  • Formulate technology and operational policies and procedures as it relates to projects, NIST, HITRUST and other regulatory frameworks
  • Manage service agreements as necessary
  • Oversee managed services as necessary
  • Collaborate and manage other business stakeholders as required by project requirements and scopes
  • Hands on infrastructure maintenance and support as required
  • Hands on troubleshooting and resolution of IT enterprise components as necessary
  • Partner with IT team members to coordinate coverage, support, etc. when and where necessary
  • Service desk / helpdesk support when required

Qualifications & Requirements:

  • 3+ years of experience building cloud data solutions
  • Bachelor’s Degree in Computer Science, Engineering, Statistics, Technical Science or related field
  • Knowledge of AWS and Azure cloud environments
  • Familiarity with DevOps practices
  • Familiarity with application security methodologies
  • Familiarity with security detection and response practices
  • Ability to interact, influence, and communicate across all organizational levels
  • Expertise in network and cloud engineering
  • Skilled data development history working with cloud hosted data infrastructure platforms

Candidates must be able to pass a pre-employment drug test and criminal background check.

Qualified candidates, please respond and include:

  • A cover letter detailing why you are an ideal fit for this job
  • An up-to-date resume

Candidates who send resumes without the requested cover letter will not be considered.

Finally, openness, honesty, and candidness are qualities we respond to — as opposed to framing things in the right way with the right words. Please be who you are and let the dice roll.